1. product information
how much can I store in the all in case?

a surprising amount. most wallet cases can only fit a credit card, ID and a dollar bill. however, the all in case can hold bulkier items such as lip balm, medication, coins, gum, breath mints, contacts, small-sized readers and much more, in addition to credit cards and dollar bills. not everything at once of course, but you'll be surprised at the amount you can fit depending on how creative you are in packing your case.

what is the all in case made of?

a strong polycarbonate with a rubber finish or smooth surface, depending which case you choose.

is the case waterproof or water resistant?

the material itself is waterproof/water resistant, but the case does not protect your phone if it is fully submerged.

is the wrist strap included with the case?

yes, the wrist strap is included and is perfect for extra security and hands-free carrying. it's up to you if you want to attach it, your choice.

does the all in case come with a screen protector?

no. however the perimeter of the case is engineered to protect the face of the phone from touching any surface.

will my credit cards be deactivated if they are in the case so close to my phone?

your credit cards are safe and not affected by being next to your phone, so it's the perfect spot for storing them.

2. Shipping
what happens after I place an order?

once your order is placed, it generally will ship within 48 hours, Monday-Friday. If you order after 1:00pm EST on Friday, your order will be shipped the following Monday. once your order has shipped, you will receive a shipping notification with tracking information via email.

how much do you charge for shipping?

united states shipping

  • orders over $25, FREE usps first-class mail service (2-5 business days delivery time)
  • USPS first-class mail service: $6 (2-5 business days delivery time)
  • USPS priority mail service: $12 (1-3 business days delivery time)


canada shipping

  • orders over $59, FREE usps first-class mail service (7-14 business days delivery time)
  • USPS first-class international mail service: $10 (7-14 business days delivery time)
  • USPS priority International mail service: $30 (3-5 business days delivery time)

international shipping

  • orders over $59, FREE USPS first-class international mail service (10-21 business days delivery time/varies by destination)
  • USPS first-class international mail service: $15 (10-21 business days delivery time/varies by destination)
  • USPS priority international mail service: $40 (6-10 business days delivery time/varies by destination)

    all prices in USD
    all orders are shipped from our connecticut, usa warehouse

who is responsible for the safety and liability of my package?

all shipped orders become the responsibility of USPS. In the rare occasion that your package is lost, please contact your local USPS office for a resolution. if the package remains lost after seven (7) days of being marked 'delivered', please email tlc@theallincase.com. all in case may offer a complimentary replacement order. refunds are not applicable on lost orders.

who is responsible for taxes & duties on my order?

customs authorities require that we state the value of your order directly on your package(s). All applicable customs, import duties, fees, taxes, and any other charges are the customer's responsibility, even if you refuse any shipments upon delivery.

3. returns
what is your return policy?

please visit our return policy page.

4. wholesale inquiries
do you sell wholesale?

please email tlc@theallincase.com, we’ll get back to you within 48 hours.